Ian McGill became an owner/driver in 1979, and over the past 35 years, he has built the business up to the UK-wide success it is today, whilst servicing a valued customer base in Bristol where it all started. Expanding slowly over this time has allowed systems to keep pace and the business to retain clients, and although Ian himself is beginning to take a step back, the business continues to flourish and grow.
The task of driving this established business forward has now been handed to Managing Director, Lee Parker who is ably supported by Ian’s three daughters who are Directors, plus a loyal workforce of over 240 employees across 3 depots. With such an experienced team of staff, the future looks bright for I.J. McGill Transport. We continue to grow into a major organisation, whilst staying true to our values, and providing the quality service all our customers up and down the country have come to expect.
We have always believed that commercial success is directly linked to providing great customer service. In line with that ethos, I.J. McGill Transport is a people’s company; our investment in best practice is the foundation of our approach to company responsibility – we really do go the extra mile (no pun intended!).
With a client base throughout the UK, our main services now consist of Regional Distribution, UK Pallet Distribution, Warehousing and a Contracts Service as well as handling cargo for freight forwarding companies. We now have a fleet of 100 vehicles and more than two hundred and Forty employees, all sharing the work ethics and values of their founder.
One major aspect of the company that has changed over the years is the technology we use and the advantages it has for a business such as ours. When Ian first started out, there certainly wasn’t real time reporting or instant online access to your account. However, as technology drastically started changing, Ian and his team realised the effect it could have on the business. We embraced these changes and have worked hard to ensure we stay at the top of our game. Over the last few years, we have invested heavily in technology and now have robust vehicle and consignment tracking and a booking system that’s user friendly and easy for any new customer to adopt. We will continue to reinvest in ‘best of breed’ technology and are determined to provide more regional coverage through expansion.
Being a responsible business is very important to us and we’re proud to say that all of our people act with courtesy and integrity. These principles support the environmental policy, our involvement with local communities and the approach to responsible purchasing.
So now with our focus firmly set on the future, we’re ensuring that our business is in a great position to grow even stronger. To deal with the increasing needs of the business, both in terms of clients and the geographical areas covered.
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